Contact info

  • How can I contact Jeanox?

In Norway, our main office locates at: Kongensgate 16, Sentrum, Oslo, Norway. Please contact us for appointment in advance if you wanna visiting.

Outside Norway, you can find us at Tulip tower, 15 Hoang Quoc Viet, district 7, Ho Chi Minh city, Vietnam. Or 11B Kenny Close, St Helens Park, 2560 NSW, Sydney, Australia.

We are available online 24/24, 7 days/week.
So don`t hesitate to contact us:
Tel: +47 90947933
Fanpage: jeanox

Painting / remake

  • Are the paintings hand painted?

Yes, all jeanox pieces in preminum line are 100% hand painted as real artwork. Neither printing or mechanical reproduction. Our artists paint by hand every single product.

With other Jeanox jeans, we paint on lappen back, og it is our signature.

  • I have a favorite painting. Can you paint it for me on jeans?

Yes, we can. Details need to be discussed between the custommer and Articnor painters. But be noticed that we do NOT copy the painting. Please contact us for more information.

  • Can I order remake if the patterns I like are sold out?

Yes, you can. Be noticed that remake can take 4 weeks. If you have special day, just let us know.


  • What is re-store at Jeanox?

On the purpose of environmentfriendly use for our products, we set up a free forum where our customers can give away/ re-sell or exchange the used items to another. 

Care instruction

  • Jeanox items is hand painted. Is it washable?

One of my most asked questions we get. Each Jeanox items will come with its own Care label and or instructions. All items in premium line are painted with the highest quality of paint, which can keep colour after many wash.

And ofcourse for no fading at all and if you plan to pass your hand painted piece to your next child or resell, then we suggest you to HAND WASH or SPOT CLEAN it.

First wash the clothing item, in cold water (max 30 degree) with a mild detergent.

Please don’t use fabric softener as this will eventually eat the paint away over time. Don’t use oxidized agents neither and of cause no bleach.

After you washed your item(s), dry it in the shadow, avoid direct sunshine. Don`t iron directly on the painting.

That it is, quite simple to care for your hand painted items.


  • Which service can I have at Jeanox?

If you buy Jeanox item on online store, we have pleasure to provide following services:

Free shipping in Norway

2 weeks opening shopping.

  • What about membership?

If you are member of Jeanox club (just by filling contact info as email, tel or like fanpage), you can have 10%, free delivery and free return, points on all purchases, offers and discounts and exclusive access to pre-shopping events, private sales and much more.

Price/ Payment

  • What is price based on?

Jeanox item is special design, it is not only fashion product but also an artwork. Each item is painted by hand by our professional painters. Meanwhile we try our best to keep the price at affordable level.

  • What about the wholesale price?

If you buy more than 10 items at the same time, we provide the wholesale price to your purchase. Please contact us for more information.

  • What is Jeanox online payment?

We permanently use STRIPE/ PAYPAL for online payment. You can pay with Visakort.

Return/ Exchange

  • How can I return my purchase?

Jeanox has a 14 days return policy. The return shipping fee will not be refunded. Please place the item(s) in the original shipping box, or any other solid carton box. Complete the return form (sent in epost) and attach it to the products you want to return. Close the box and tape it securely.

Return adress: Jeanox workshop: Olaves Hvervensvei 1B, 1266 Oslo

If you require assistance in returning or exchanging your item(s), contact us at

  • Is purchased item exchangeable into a different size?

Yes. exchanges are only processed upon receipt of returned merchandise and are based on stock availability (if not, you can order remake). Exchanges will be shipped to you free of charge. Should you be interested in a different style, please return your item(s) to us and simply purchase the new piece separately at